Waterproof Large Phone Pouch (IPx7)

Dear Alang, thank you for your time in leaving us with a 5-Star rating on our product. We are glad that we managed to delight you with the standards of our product. We really appreciate your loyalty with Decathlon. Please let us know if there is anything else we can improve on in the future. Thank you once again for your time and we hope to serve you again soon!

Syahirah Jizan

Dear Nor Azshariq thank you for your time in rating our product. We are truly sorry to hear that our product did not meet your expectations. For your information our Decathlon membership benefit are one year return & exchange and minimum two years warranty. If you not satisfied with our product you can exchange with the new one. Thank you once again for your time and we hope to serve you again soon!

Syahirah Jizan

Hello Beena,

Thank you for rating the 8362014 - Waterproof phone pouch. Your feedback is important for us to improve our products year after year.

I apologize for the bad experience that you have faced with the pouch. Ideally, all our products have 2 years warranty, which means that we stand by the quality of our products. We have a quality check on our costumes before sending them to the stores if the product doesn't satisfy the purpose completely we do not introduce into the stores. and surprisingly this is the first complaint we are receiving that the product we have communicated the same with our quality team and get it rechecked.

I would remain available for any further queries.

Regards,

Abilash KAMSALI

Hi Alfaradhy,

Thank you for the review about our product: Waterproof Phone Pouch IPX7

I am glad you find it fitting for you and I am very pleased to hear that we are your preferred stop & shop for essential sports equipment and apparels. 

We, in Decathlon, always strive to make sports available to everyone via our products at affordable prices, and we hope you are amongst those that have benefitted from this objective. 

I hope to see you in our stores again! :)

Stay Healthy, Be Sporty!

Ain

Hello Sir.

Thank you for rating the 8362014 - Waterproof Phone Pouch. Your feedback is important for us to improve our products year after year.

I apologize for the bad experience that you have faced with the Pouch. Ideally, all our products have 2 years warranty, which means that we stand by the quality of our products. We have a quality check on our costumes before sending them to the stores.

However, I see that you are not happy with the product. For this, I invite you to any of our Decathlon stores to have the Pouch exchanged for a product that best suits your requirement. Our sales advisors will be happy to help you out with the same.

I stay available in case you have any other queries. Have a good day.

Regards,

Abilash KAMSALI

Hi David!

Thank you for taking the time to review our products. I am pleased to hear you enjoy using this Waterproof Phone Pouch Large IPX7

We look forward to more of your reviews and sharing! Plus, the new Decathlon app has been launched and you can now purchase all your favourite sports goods with just a few clicks on your smartphone! Yes, it's now available both in the App store and Google Play Store! Download now and happy shopping!

Farhanah

Dear Nurul,

thank you for your time in leaving us with a 5-Star rating on our Itwit phone pouch. We are glad that we managed to delight you with the standards of our product. Thank for your feedback on our product, sometimes the reason you get blurry/faded pictures is simply due to the lens getting fogged by the condensation inside the phone pouch, or water residue outside the pouch, as of now consider using a silica gel pack inside the pouch to reduce the effect. We will work to improve it in the future. Thank you once again for your time and we hope to serve you again soon!

Syed ammaruddin